Vega's core business focuses on the design, construction and maintenance of call centers and multimedia contact centers and telephony solutions for Small and Medium Enterprise (SME).
Whether operating as system integrator and as a software developer, Vega tries always to bring an innovative contribution.
Because it is only through research and innovation that we can be competitive in a world that runs faster and faster.
Document Processing Agent
Document Processing Agent (DPA) is a software tool for processing, classification, sorting and automatic archiving of large quantity of documents, which aims to exclude or lead to a minimum human intervention.
This is an "autonomous document processing agent", with the capability of artificial vision, semantic interpretation of images, extraction, understanding and validating the content and filing of the original document and metadata automatically extracted in a repository which allows the storage and consultation. The system was designed with the specific goal of being highly modular and therefore it is configurable in all its aspects: from the reading input and output writing systems to the integration with multiple applications and middleware already existing in the business environment.
Unified Desktop (UD) is a framework for quickly creating Business Application for Call Centres, natively designed for integration into a Service Oriented Architecture (SOA).